Frequently Asked Questions

Everything you need to know about your Rock City H-D order.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your gear leaves our warehouse.

What is your return policy for apparel?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain clearance items are final sale.

How do I know which size to order?

Each product page features a detailed size chart. Since Harley-Davidson gear can range from Slim Fit to Relaxed Fit, we recommend checking the specific measurements provided for each garment.

Do you offer international shipping?

Currently, we only ship to addresses within the United States. We are looking into expanding our shipping options to international riders in the near future.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Are your products genuine Harley-Davidson merchandise?

Yes, Rock City H-D is an authorized dealer. All apparel, riding gear, and accessories sold on our site are 100% authentic Harley-Davidson products.